General

Why Jody Cruise?

At Jody Cruise, we boast a unique ability to redefine styles spanning across both international and local genres. We offer you the best possible prices for designer brand products like Nike, Adidas, American Eagle, Calvin Klein and Hurley. Our goal is to make confident fashionistas out of the public and who says you have to spend a fortune to achieve this? We say you don’t.

Do you have a physical store?

We do have offices, processing centres, and warehouses in Lagos, Abuja, Ibadan, and Portharcourt. However, we do not have a physical store, we are strictly an online store.

How can I contact you?

You can contact us through our livechat, call, email, contact page, or request a call back. You can give us a call on +234 1 700 6120 or send us an email at [email protected]

Ordering

Can I order via phone?

Oh yes! We understand that your schedules might be tight or experiencing connectivity issues. Our experienced CSR will be available to help you make an order over the phone.

Your choice product not available?

We are on that. You are in safe hands, simply make use of our personal shopper service to have us deliver your choice product sourced directly from the manufacturer with the speed of light.

Stuck on page, what's to do?

If you experience any challenge while shopping with us, please contact us. You can use the LiveChat, call, or callback request, we are every ready to assist.

How can I choose my size?

We offer a size chart or specific size description for all items except accessories, please endeavour to measure carefully before making your purchase.

Delivery & Returns

How fast can I get my order?

We are swift when it comes to our first-class delivery within Lagos, while we also partner with DHL for our National and Internal shipments. Kindly check out our delivery policy page.

How can I know my order status?

Upon payment, you will receive an automated mail from us on your order status or you can put a call through to us.

Can I change my item, size or shipping address?

Yes you can but you have to inform us before your item is dispatched. Once dispatched, additional return or dispatch fee would be paid by the customer.

Can I return my item?

Yes, you can return your item but terms and conditions apply. Kindly go through our Return Policy to understand how it works.

Payment

Can I make payment on delivery (POD)?

Currently, NO! We do not allow cash on delivery. However, our returns policy is seamless and will not cost you a penny if the mistake is from us.

How can I make the payment?

We offer extensive payment options to guarantee a seamless shopping experience. Our customers can pay via bank cards, USSD, online banking, and bank transfers at their comfort.

Are there any additional fees?

Yes! We are a reputable company duly registered in our countries of operations, hence, the need to promptly pay value-added tax on all qualified product. Do not worry, the TAX is already inclusive on our product prices. Also, delivery fees are added on checkout.